Privacy notice

Information we collect

We collect information you choose to provide, such as your name, contact details, service address, electric-bill information, roof and property details, consultation preferences, reviews, project documents, and a short summary submitted through a support intake. Our estimate may also use rooftop imagery and measurements returned for the address you enter.

We also collect limited technical and attribution data, such as browser type, referring page, campaign parameters, and interactions with our site. Advertising and analytics providers may set their own cookies or similar technologies where permitted.

How we use information

• Prepare the estimate, proposal, consultation, support review, or other service you request.
• Create and operate your customer account and keep you informed about your project.
• Communicate with you and maintain records of your requests and consent choices.
• Protect our services, prevent abuse, measure site performance, and improve our customer experience.
• Meet legal, regulatory, accounting, and contractual obligations.

When information is shared

We do not sell your personal information. We may share it with service providers that help us host the site, process forms, manage customer relationships, perform analytics, communicate, or support a solar project. We may also share relevant information with utilities, installers, equipment or finance partners, professional advisers, government authorities, or independent attorneys when you ask us to make a referral or when sharing is reasonably necessary for the service you requested.

These recipients receive only the information reasonably needed for their role. An independent attorney's handling of information is governed by that attorney's own privacy and professional obligations.

Your choices

You may ask us to correct or delete information, request a copy, or change your communication preferences. Some information may be retained where needed for an active project, recordkeeping, fraud prevention, dispute handling, or legal obligations. You can also limit optional cookies through your browser or device settings.

Security and retention

We use administrative, technical, and physical safeguards designed to protect information. No online service can guarantee absolute security. We retain information only as long as reasonably necessary for the purposes described above and then delete or de-identify it, subject to legal and operational requirements.

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